June Bank Holiday Service

Customer Service & Result Sending

  • We have normal working hours for customer service and result delivery throughout the June Bank Holiday period (2nd and 3rd of June).
  • Customer service will be available from 8am to midnight every day.
  • PCR and lateral flow test results will be released throughout the holiday period with the standard turnaround times advertised for each product.

Ordering & Delivery of Test Kits

Our logistics partner, DPD, will have reduced service over the June bank holiday period.

DateDPD Delivery Service
Tues 31st MayOrder by 8pm for delivery on Wed 01/06/22
Wed 1st JunOrder by 8pm for delivery on Sat 04/06/22
Thur 2nd JunNo dispatches
Fri 3rd JunNo dispatches
Sat 4th JunOrder by 6pm for delivery on Sun 05/06/22
Sun 5th JunOrder by 6pm for delivery on Mon 06/06/22
Mon 6th JunOrder by 8pm for delivery on Tues 07/06/22

Laboratory Working Hours for PCR Tests

Our laboratory partner is open 24/7 throughout the June Bank Holiday period for drop off and analysis of PCR tests.

Returning PCR Samples to the Lab by Royal Mail

Royal Mail will not be working at all on the June Bank Holiday. If you post a sample after last collection on Tues 31st May, it will not reach the lab until Sat 4th of June at the earliest.

The table below indicates the days you can post a sample and expect it to arrive at the lab the next day. Please note that this is not a guarantee and about 10% of samples sent by Royal Mail take over 24 hours to arrive.

DateNext-day delivery to the lab
Tues 31st MayYes
Wed 1st JunNo
Thurs 2nd JunNo
Fri 3rd JunNo
Sat 4th JunNo
Sun 5th JunNo
Mon 6th JunYes
Tues 7th JunYes