Pre-departure rapid antigen lateral flow test and "Fit-to-Fly" certificate

For the majority of the UK, your rapid antigen lateral flow test for travel will be dispatched by DPD on the day of ordering for orders placed before 8pm on weekdays and 6pm on weekends or public holidays. Dispatches are sent using DPD's next-Day service. DPD will email you tracking information directly and you should receive your order the day after dispatch.

Due to limitations in DPD's service we are currently unable to ship to the Scottish Highlands & Islands or Northern Ireland.

Delays in delivery are rare but, once dispatched by us, we have no direct control over delivery and cannot accept liability for delays. We strongly recommend you order test kits well in advance of when you need to take your sample.

We provide as much information about our tests and their suitability for destination countries as possible, but coronavirus is rapidly changing and countries may alter their entry requirements at short notice and without warning. We cannot accept liability for costs incurred if your destination country or airline refuses to acccept our antigen test and certificate.

We strongly advise you to check the entry requirements for your destination country before purchasing tests.

Some countries, such as the USA, require rapid antigen lateral flow tests to be supervised to confirm the identity of the testee and that the test is taken properly.

Select the "Video Supervision" add-on when booking your test and you'll have the option to book a video consultation at checkout. Make sure you book a slot within your pre-departure test window. We'll send you a link to have a video call with one of our technicians who will supervise your test.

Your test certificate will be available shortly after your video call and will specifically confirm that your test was supervised.

We verify photos of rapid antigen lateral flow tests for travel throughout the day, seven days a week. Generally, we email result certificates within hours of photos being uploaded.

However, please be aware that it can occasionally take longer to send out certificates (up 12 hours), particularly if photos are uploaded at night.

If you haven't received your antigen test certificate within 12 hours please check your spam/junk mailbox before contacting us.

All our PCR COVID tests for travel come with a signed, QR-code secured, certificate confirming your test result which you can present when travelling. These are often called "Fit-to-Fly" certificates. However, please note that we're only confirming your COVID PCR test result; we cannot confirm that you are medically "fit-to-fly"

On rare occasions a rapif antigen lateral flow test can give an "inconclusive" result, particularly if the testing instructions are not followed correctly. In these circumstances we will refund the cost of your pre-departure antigen test in full.

Yes, they are the same – just known by different names. You may see countries referring to each of these but they are the same and work by detecting COVID-19 in a sample.

The answer to this question will depend where you are travelling. Countries around the world have their own testing rules, and a part of that is how long an antigen test is valid for. The validity window can vary from between 24 to 72 hours, so it’s best to check the travel rules of the country you’re going to, before purchasing a rapid antigen lateral flow test for travel.

When you find out how long your rapid antigen test is valid for, you can use our Antigen Test Window Calculator to determine the best time to take your test so that you are able to fly.

We pride ourselves on delivering the best customer service experience possible and our customers agree in their reviews on Trustpilot. We will always respond to you quickly and kindly - doing our best to help you.