COVID PCR test & certificate for outbound travel from the UK in <24 hours guaranteed.

For the majority of the UK, kits are dispatched by DPD on the day of ordering for orders placed before 8pm on weekdays and 6pm on weekends or public holidays. Dispatches are sent using DPD's Next-Day service. DPD will email you tracking information directly and you should receive your order the day after dispatch.

Due to limitations in DPD's service we are currently unable to ship to the Scottish Highlands & Islands or Northern Ireland.

Delays in delivery are rare but, once dispatched by us, we have no direct control over delivery and cannot accept liability for delays. We strongly recommend you order test kits well in advance of when you need to take your sample.

To avoid any potential delays with returning samples by post we strongly recommend returning samples directly to the lab in London or Manchester. Both are open 24/7 to receive samples and you can find drop off details for the labs here.

Alternatively, test kits come with a Royal Mail Track 24 return envelope which you can use to return your sample. If you are posting samples back to the lab you need to use one of the Royal Mail "Priority Postboxes" which have been set up for coronavirus samples. You can find your nearest priority post boxes here.

Please be aware that that last collection times from postboxes vary and there are no collections (or lab deliveries) on Sundays or public holidays. We have no direct control over samples once they're in the Royal Mail network and cannot accept responsibility for delays in sample return.

The Royal Mail Track 24 delivery service is NOT guaranteed and samples can sometimes take longer than 24 hours to reach the lab. We advise you to drop off samples in-person to the labs in London or Manchester whenever possible.

The vast majority of results are returned within 24 hours of the lab receiving the sample. However, there could be occasions beyond our control where testing volumes rise suddenly and analysis takes longer. We do not own the lab we work with and have no direct control over this. We can't take responsibility for losses (financial or otherwise) caused by the time between the sample being taken and the result being received. However, we will refund in full any tests that take longer than 24 hours to analyse once the laboratory has received them.

We provide as much information about our tests and their stuitability for destination countries as possible but coronavirus is rapidly changing and countries may alter their entry requirements at short notice and without warning. We cannot accept liability for costs incurred if your destination country or airline refuses to acccept our test / certificate.

We strongly advise you to check the entry requirements for your destination country before purchasing tests.

On rare occasions the PCR test can fail to give a result. In this case, we would require another sample. The failure rate is very low at approximately 0.15%.

We pride ourselves on delivering the best customer service experience possible and our customers agree in their reviews on Trustpilot. We will always respond to you quickly and kindly and will always do our best to help you.