COVID PCR Test and "Fit-to-Fly" Travel Certificate within 24 Hours Guaranteed.

For the majority of the UK, kits are dispatched by DPD on the day of ordering for orders placed before 8pm on weekdays and 6pm on weekends or public holidays. Dispatches are sent using DPD's next-Day service. DPD will email you tracking information directly and you should receive your PCR test for travel the day after dispatch.

Due to limitations in DPD's service we are currently unable to ship to the Scottish Highlands & Islands or Northern Ireland.

Delays in delivery are rare but, once dispatched by us, we have no direct control over delivery and cannot accept liability for delays. We strongly recommend you order test kits well in advance of when you need to take your sample.

To avoid any potential delays with returning samples by post we strongly recommend returning travel PCR test samples directly to the lab in London which has a sample dropbox available 24/7. You can find drop off details for the labs here.

Alternatively, travel PCR test kits come with a Royal Mail Tracked 24 return envelope which you can use to return your sample. If you are posting samples back to the lab you need to use one of the Royal Mail "Priority Postboxes" which have been set up for coronavirus samples. You can find your nearest priority post boxes here.

Please be aware that last collection times from postboxes vary and there are no collections (or lab deliveries) on Sundays or public holidays. We have no direct control over samples once they're in the Royal Mail network and cannot accept responsibility for delays in sample return.

The Royal Mail Tracked 24 delivery service is NOT guaranteed and samples can sometimes take longer than 24 hours to reach the lab. We advise you to drop off samples for a PCR COVID test for travel in-person to the labs in London or Manchester whenever possible.

The vast majority of results are returned within 24 hours of the lab receiving the sample. However, there could be occasions beyond our control where testing volumes rise suddenly and analysis takes longer. We do not own the lab we work with and have no direct control over this. We can't take responsibility for losses (financial or otherwise) caused by the time between the sample being taken and the result being received. However, we will refund in full any tests that take longer than 24 hours to analyse once the laboratory has received them.

We provide as much information about our tests and their suitability for destination countries as possible but coronavirus is rapidly changing and countries may alter their entry requirements at short notice and without warning. We cannot accept liability for costs incurred if your destination country or airline refuses to accept our PCR test or certificate.

We strongly advise you to check the entry requirements for your destination country before purchasing a travel PCR test for travel.

C19 Testing is a UK government-listed coronavirus testing provider and a member of the Laboratory and Testing Industry Organisation. The laboratories we use are UKAS accredited to ISO 15189 or 17025.

Yes - we have specifically ensured that our certificate meets the requirements for entry into Japan. We have had many customers travel to Japan using our PCR test certificates.

All our PCR COVID tests for travel come with a signed, QR-code secured, certificate confirming your test result which you can present when travelling. These are often called "Fit-to-Fly" certificates. However, please note that we're only confirming your COVID PCR test result; we cannot confirm that you are medically "fit-to-fly"

The validity of your PCR test for travel will depend on the destination you are travelling to. Some countries consider a travel PCR test valid for 24 hours – others for up to 96 or 120 hours. It’s best to check the travel requirements of your destination country you are travelling. Once you know, you can use our PCR Travel Test Calculator to work out when is the best time to take your test to get your PCR test certificate in time.

On rare occasions the PCR test can fail to give a result. In this case, we would require another sample. However, the failure rate is very low at approximately 0.15%.

We pride ourselves on delivering the best customer service experience possible and our customers agree in their reviews on Trustpilot. We will always respond to you quickly and kindly - doing our best to help you.